Contains 9 Integrated Projects:

  • Multiplatform CRM (Windows, macOS, Linux)
  • CRM, Customer Relation Management, Customers, Contacts, Activities, Opportunities, Users Management & Logs
  • Call Center fully integrated with CRM
  • Connect the PBX to system
  • Call Center Real-time Monitor – help managers and operators to better understand the system running situation, find problems – All calls, statuses of calls, and agent time breakdowns will be logged
  • Full conversation recording – Listen, download and backup of call recordings
  • Answer Calls, Call your clients and partners straight from the CRM
  • Audio files get appended to CRM records and can be brought up for quality improvement or training purposes
  • Pop-up information based caller id when incoming/outbound calls – click to dial, pause, hold, transfer, hang-up, and finish with auto report.